New Forrester study shows customers who unified with Microsoft Security benefited from 124% ROI

Across many industries, organizations are unifying security and putting AI agents to work. Security teams are utilizing agents that reason, decide, and act on their behalf, under their governance. At Microsoft, we see this firsthand—more than 80% of the Fortune 500 are already using AI. 1 The promise of this moment is enormous. The responsibility that comes with it is just as significant. This year, Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study for our AI-first, end-to-end security platform. Read the full Forrester TEI study What end-to-end security delivers Based on in-depth interviews with a survey of 362 customers and 11 security decision-makers using Microsoft Security solutions, the Forrester study revealed the impact of consolidating with Microsoft Security. To model the financial impact, Forrester aggregated insights into a single composite organization—a global business-to-business (B2B) company with 10,000 employees—and constructed a TEI framework that quantifies costs, benefits, and risks. Through its study, Forrester projected that an organization would experience the following over three years. Up to 30% reduction in the likelihood of a breach Integrated protection across identities, endpoints, data, and infrastructure helps prevent attacks before they succeed. Up to 25% reduction in cost to remediate remaining attacks End-to-end visibility and coordinated response cut the cost of incidents that do occur. Up to 23% reduced annual technology spend Consolidating point solutions eliminates redundant tooling and the licensing and services that come with it. Up to 32% avoided headcount growth Automation, integration, and self-service let teams scale without scaling proportionally. 20% lower total cost of ownership—$3.0M in TCO savings A unified platform reduces the operating drag of running disconnected tools. Based on interviews, Forrester’s financial analysis found that a composite organization experiences $30.0 million in benefits over three years versus $13.4 million in costs, resulting in a net present value (NPV) of $16.6 million and an ROI of 124%. Read the full Forrester TEI study for a complete methodology, assumptions, and detailed financial analysis. Microsoft Security allows us to deploy modern solutions and be on the leading edge of technologies at enterprise scale.” —Senior information security officer, NGO Value beyond what’s measured The numbers tell part of the story. What we hear from defenders and what the Forrester study reinforces is that the real value of consolidation shows up in the work itself: faster decisions, less friction, more time spent on the cyberthreats that matter. That’s especially true as AI changes both what cyberattackers can do and what defenders can build. Security for AI – New solutions like Microsoft Agent 365 with foundations of Microsoft Security, extend identity, governance, and control to AI agents, so customers can adopt them with confidence. AI f